Enterprise notifications to communicate important information, monitor responses and verify staff safety.
Stay in the know with just-in-time sales & marketing intelligence to increase customer engagement and grow revenue.
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.
Understand what’s transpiring in the media, identify pathways to influence key stakeholders and improve operational decision making.
Activity-Based Costing and Profit Management. Obtain cost-to-serve customer insights for direct and indirect costs, and precisely attribute against products, customers, regions, business units and facilities.