Leverage innovative technologies to improve customer experience, expand team intelligence and increase efficiency while lowering costs.
- Integrated management solutions
Simplify management and oversight by consolidating your data and systems.
- Business intelligence
Increase team efficiency by accessing the latest information on accounts, competitors and prospects.
Solutions
AlertFind
AlertFind
Enterprise notifications to communicate important information, monitor responses and verify staff safety.
FirstRain
FirstRain
Stay in the know with just-in-time sales & marketing intelligence to increase customer engagement and grow revenue.
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.
Synoptos
Synoptos
Understand what’s transpiring in the media, identify pathways to influence key stakeholders and improve operational decision making.
Acorn
Acorn
Activity-Based Costing and Profit Management. Obtain cost-to-serve customer insights for direct and indirect costs, and precisely attribute against products, customers, regions, business units and facilities.
