4 Customer Service Approaches To Wow Millennials and Gen Zs
Jul 27, 2022

Millennials and Gen Zs have unique preferences regarding customer experience. Learn the best customer service approach to engage these unique customers.

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FogBugz and ScaleArc Transition to IgniteTech
Jul 20, 2022

IgniteTech today announced a transition of two software products from the ESW Capital portfolio to IgniteTech.

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The 3 Biggest Developments in Enterprise Cloud Today (and Why They're a Big Deal)
Jul 1, 2022

Get the top 3 developments in enterprise cloud and see how you can get updates on them for driving intelligent business decisions.

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7 Must-Have Tools To Make Remote Work Really Work
Jun 22, 2022

Remote work is tricky. Discover how we use 7 tools to take asynchronous remote work initiatives to the next level and improve productivity and team satisfaction.

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CX Analytics Leader, Kay Williams, Joins IgniteTech as Senior Vice President, Customer Experience
Jun 16, 2022

IgniteTech today announced Kay Williams, CX journey analytics leader and BryterCX product expert, has joined in the newly created role of Senior Vice President, Customer Experience.

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3 Things Enterprise Tech Leaders Need To Prioritize in 2022 and Beyond
May 23, 2022

To meet succeed in today’s turbulent business environment, enterprise tech leaders need to prioritize 3 things: improving flexibility and agility, institutionalizing cloud cost optimization, and meeting perimeter-less security requirements. Learn why we picked these priorities in this article.

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