Knova CoPilot uses GenAI technology to help customer service teams quickly find and understand information from the Knova knowledge base. CoPilot delivers on-the-spot summaries of intricate documents or procedures. Whenever a user hovers over or selects a document, the "Quick Summarize" option pops up. Upon activation, Knova CoPilot scans the document and generates a brief yet comprehensive summary displayed either in a popup window or a sidebar.
Check out the solutions below, available free as part of your Knova subscription:
Stay in the know with just-in-time sales & marketing intelligence to increase customer engagement and grow revenue.
The most powerful pure-play Digital Asset Management (DAM) and production/workflow solution.
Nov 24, 2023
In a world where technology is rapidly evolving, the landscape of customer experience (CX) is…
Nov 9, 2023
Online shopping has dramatically changed our buying habits. It's not just a trend but a major part…
Nov 1, 2023
Read our blog to discover how Generative AI is revolutionizing communication in the workplace, from…
Oct 23, 2023
In today's sprawling work landscape, businesses grapple with information overload, siloed knowledge,…
Oct 2, 2023
IgniteTech, a pioneer in adopting remote work, showcases through its global policy how this modern…
Sep 7, 2023
IgniteTech, the enterprise software powerhouse known as "Where Software Goes to Thrive™," today…