Symphony Commerce

Commerce as a Service

Symphony delivers the only world-class commerce platform natively built so brands can manage their entire customer lifecycle.

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IGNITETECH'S CORPORATE VISION

Where software goes to live

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Cloud Cost Optimization

Other solutions are CRAP Disguised as a cloud cost-cutting tool.

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Acquisition Announcement

IGNITETECH EXPANDS CX SOFTWARE PORTFOLIO WITH ACQUISITION OF BRYTERCX ASSETS

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Symphony Commerce Solution Overview

Symphony minimizes complexity, so you can focus on growth.

We accelerate commerce by managing a world-class ecommerce platform on your behalf.

You’ll have peace of mind knowing your Symphony Commerce storefronts are always open, orders are flowing, inventory is managed, fulfillment is orchestrated — and your customers are happy.

Why Symphony Commerce?

One complete SaaS system
You get everything you need to open multiple channels on a single, unified cloud commerce platform, eliminating the cost and headache of integrating multiple 3rd-party products and vendors.
Distributed order management
Our system seamlessly connects to your inventory locations to orchestrate fast, cost-effective delivery.
Capabilities that drive revenue growth
Symphony supports your growth goals by increasing conversion and boosting customer lifetime value.

COMPLEMENTARY IGNITETECH UNLIMITED SOLUTIONS

Check out the solutions below, available free as part of your Symphony Commerce subscription:

FirstRain

Stay in the know with just-in-time sales & marketing intelligence to increase customer engagement and grow revenue.

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Kayako

Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

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Synoptos

Understand what’s transpiring in the media, identify pathways to influence key stakeholders and improve operational decision making.

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Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

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Consulting Services

Maximize the return on your investment with IgniteTech’s Consulting Services, an exclusive benefit for IgniteTech Platinum customers. From advisory and process consulting, through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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