Corizon Solution Overview

Corizon is a mashup platform that simplifies assembly of composite applications for end users. Visual user interfaces from applications are converted into consumable UI services providing easy-to-integrate use-cases, including improving contact center agent effectiveness and unified desktop development.

Why Corizon?

  • Mashup Technology
    Corizon enables simple, efficient access to all valuable call center information, leading to more productive agents and ultimately happier customers.
     
  • UI Innovation
    Purpose-built for UI challenges, Corizon enables business users to quickly define, implement and manage optimized processes through visual composition.
     
  • CCT Integration
    As the only mashup solution built with Contact Center Technology (CCT) in mind, Corizon seamlessly integrates with unified communication services such as Avaya Telephony.

COMPLEMENTARY IGNITETECH UNLIMITED SOLUTIONS

Check out the solutions below, available free as part of your Corizon subscription:
AlertFind

Enterprise notifications to communicate important information, monitor responses and verify staff safety.

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ResponseTek

Collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve customer experience in real time.

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Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

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Consulting Services

Maximize the return on your investment with IgniteTech’s Consulting Services, an exclusive benefit for IgniteTech Platinum customers. From advisory and process consulting, through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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Resources

Corizon Support Services
Corizon Support Services
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Corizon Consulting Services
Corizon Consulting Services
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Blog Posts

How Cloud-Based Systems Are Driving the Supply Chain

Nov 29, 2021

How Cloud-Based Systems Are Driving the Supply Chain

Cloud-based technologies are optimizing supply chains for better performance, lower costs and…

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The Challenge for Today’s Managers

Nov 16, 2021

The Challenge for Today’s Managers

Workforces are more dispersed than ever before. How can technology help managers reach their…

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Tapping Into the Voice of the Customer

Sep 17, 2021

Tapping Into the Voice of the Customer

To cater to your customers you need to understand their needs at a deep level. A Voice of the…

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Improving Your Customer Experience — The Right Way

Jun 16, 2021

Improving Your Customer Experience — The Right Way

76% of B2B buyers expect companies to understand their unique needs and personalize service. Are you…

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Maintaining Location Data Is a Marathon, Not a Sprint

Feb 8, 2019

Maintaining Location Data Is a Marathon, Not a Sprint

With commitment, perseverance and the help of best-in-class local pages tools, brands can keep their…

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4 Simple Yet Costly Mistakes Brands Make With Their Local Pages

Jan 10, 2019

4 Simple Yet Costly Mistakes Brands Make With Their Local Pages

Here are four local page optimization and customer engagement missteps you should be keeping an eye…

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