Corizon is a mashup platform that simplifies assembly of composite applications for end users. Visual user interfaces from applications are converted into consumable UI services providing easy-to-integrate use-cases, including improving contact center agent effectiveness and unified desktop development.
Why Corizon?
- Mashup Technology
Corizon enables simple, efficient access to all valuable call center information, leading to more productive agents and ultimately happier customers.
- UI Innovation
Purpose-built for UI challenges, Corizon enables business users to quickly define, implement and manage optimized processes through visual composition.
- CCT Integration
As the only mashup solution built with Contact Center Technology (CCT) in mind, Corizon seamlessly integrates with unified communication services such as Avaya Telephony.
COMPLEMENTARY IGNITETECH UNLIMITED SOLUTIONS
Check out the solutions below, available free as part of your Corizon subscription:
AlertFind
AlertFind
Enterprise notifications to communicate important information, monitor responses and verify staff safety.
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.
ResponseTek
ResponseTek
Collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve customer experience in real time.
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