Corizon

Contact Center Application Development

User-interface mashup technology that integrates data from cloud services, thick clients and web services, providing a real-time holistic view for CS agents to provide excellent customer service.

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IGNITETECH'S CORPORATE VISION

Where software goes to live

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Cloud Cost Optimization

Other solutions are CRAP Disguised as a cloud cost-cutting tool.

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Acquisition Announcement

IGNITETECH EXPANDS CX SOFTWARE PORTFOLIO WITH ACQUISITION OF BRYTERCX ASSETS

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Corizon Solution Overview

Corizon is a mashup platform that simplifies assembly of composite applications for end users. Visual user interfaces from applications are converted into consumable UI services providing easy-to-integrate use-cases, including improving contact center agent effectiveness and unified desktop development.

Why Corizon?

Mashup Technology
Corizon enables simple, efficient access to all valuable call center information, leading to more productive agents and ultimately happier customers.
UI Innovation
Purpose-built for UI challenges, Corizon enables business users to quickly define, implement and manage optimized processes through visual composition.
CCT Integration
As the only mashup solution built with Contact Center Technology (CCT) in mind, Corizon seamlessly integrates with unified communication services such as Avaya Telephony.

COMPLEMENTARY IGNITETECH UNLIMITED SOLUTIONS

Check out the solutions below, available free as part of your Corizon subscription:

AlertFind

Enterprise notifications to communicate important information, monitor responses and verify staff safety.

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FirstRain

Stay in the know with just-in-time sales & marketing intelligence to increase customer engagement and grow revenue.

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Kayako

Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

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Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

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Consulting Services

Maximize the return on your investment with IgniteTech’s Consulting Services, an exclusive benefit for IgniteTech Platinum customers. From advisory and process consulting, through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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