Optimize customer experience by providing great service and capturing and actioning customer feedback.
- Deliver excellent customer support
Service customers with access to critical information from all sources, without having to switch between applications.
- Capture the voice of the customer
Surveying customers isn’t enough. Turn this data into actions that improve products & services and drive customer retention.
Solutions
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.
Corizon
Corizon
User-interface mashup technology that integrates data from cloud services, thick clients and web services, providing a real-time holistic view for CS agents to provide excellent customer service.
