Provide stellar customer service and support with IgniteTech’s innovative Customer Support Solutions.
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.
Collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve customer experience in real time.
User-interface mashup technology that integrates data from cloud services, thick clients and web services, providing a real-time holistic view for CS agents to provide excellent customer service.
Maximize and grow returns at every point across the customer journey. Develop loyalty programs that drive incremental revenue through automated customer interactions.
Content Personalization that drives engagement and conversions across your website, emails, landing pages and more — no integrations required.
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