Optimize customer experience by providing great service and capturing and actioning customer feedback.
- Deliver excellent customer support
Service customers with access to critical information from all sources, without having to switch between applications.
- Capture the voice of the customer
Surveying customers isn’t enough. Turn this data into actions that improve products & services and drive customer retention.
Solutions
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.
BryterCX
BryterCX
BryterCX provides detailed insights into customer experience (CX), creating opportunities to reduce costs & improve customer satisfaction.
Corizon
Corizon
User-interface mashup technology that integrates data from cloud services, thick clients and web services, providing a real-time holistic view for CS agents to provide excellent customer service.
OneSpot
OneSpot
Content Personalization that drives engagement and conversions across your website, emails, landing pages and more — no integrations required.
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