Challenges & Opportunities

Simplify problems and modernize service offerings through data security, service availability and integrated management systems.
  • Management systems
    Unify systems to simplify management, training and maintenance.
     
  • Establish procurement frameworks
    Save time and ensure value with powerful procurement systems.
     
  • Exceed customer expectations
    Leverage contextual, real-time customer data to deliver personalized and empathetic customer experiences.
     
  • Cybersecurity
    Innovative security solutions defend against the devastating consequences of potential breaches.

Solutions

AlertFind

Enterprise notifications to communicate important information, monitor responses and verify staff safety.

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FirstRain

Stay in the know with just-in-time sales & marketing intelligence to increase customer engagement and grow revenue.

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Sococo

Sococo is the online workplace where distributed teams come to work together each day, side-by-side.

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Synoptos

Understand what’s transpiring in the media, identify pathways to influence key stakeholders and improve operational decision making.

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SenSage AP

Collect massive amounts of data from many sources within your corporate network ― to meet compliance requirements and conduct fast, sophisticated analytics on the data you own.

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Gensym

Gensym applications control & automate industrial systems, large machinery, manufacturing processes and more.

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ScaleArc

Database load balancing software that provides continuous availability at high-performance levels for mission-critical database systems deployed at scale.

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ResponseTek

Collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve customer experience in real time.

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Customer Success

AlertFind Southern Company Use Case
AlertFind Southern Company Use Case
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FirstRain Dun & Bradstreet Use Case: Market & Competitive Intelligence
FirstRain Dun & Bradstreet Use Case: Market & Competitive Intelligence
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Gensym Use Case: Industrial Control & Automation System
Gensym Use Case: Industrial Control & Automation System
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Kayako Toshiba Use Case: Multichannel Customer Service
Kayako Toshiba Use Case: Multichannel Customer Service
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ResponseTek Use Case: Voice of the Customer
ResponseTek Use Case: Voice of the Customer
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ScaleArc Use Case: Database Load Balancer
ScaleArc Use Case: Database Load Balancer
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SenSage AP Cigna Use Case: Security & Compliance Analysis
SenSage AP Cigna Use Case: Security & Compliance Analysis
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Sococo World Wide Technology Use Case
Sococo World Wide Technology Use Case
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Synoptos Use Case: Executive Daily News Briefs
Synoptos Use Case: Executive Daily News Briefs
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