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IGNITETECH'S CORPORATE VISION

Where software goes to live

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COMPANY NEWS

IGNITETECH ACQUIRES LEADING KNOWLEDGE MANAGEMENT PLATFORM ANSWERHUB

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COMPANY NEWS

IGNITETECH ‘TURBO-CHARGES’ BRYTERCX, JOURNEY INTELLIGENCE INDUSTRY WITH PREDICTIVE ANALYTICS CAPABILITIES

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Synoptos Solution Overview

Synoptos is a media intelligence solution providing news and social insights to help clients understand what’s transpiring in the media. Customers use Synoptos to create and distribute executive daily news briefs and news & market insight digests for customers.

Be the smartest person in the room.

  • Access the stories shaping the day that are impacting your organization and industry.
  • Analyze social media activity impacting your brand.
  • Monitor public sentiment about your company and executives.
  • Get real-time updates on key news items impacting your business.
Synoptos is available as part of the IgniteTech Unlimited Program via ESW Capital sister company Aurea.
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SYNOPTOS IN ACTION

Watch the video to see how Synoptos can help your team make better decisions with:

  • Executive News Briefs
    Access the stories shaping the day
     
  • Social Media Briefs
    Analysis of the most relevant social media activity in one brief
     
  • Brand Monitoring
    Total situational awareness
     
  • Special Reports
    Laser-focused on your specific priorities
     
  • Breaking News Alerts
    Real-time and always relevant

Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

Learn More

Resources

Synoptos Product Overview
Synoptos Product Overview
Download
Synoptos Support Services
Synoptos Support Services
Download

Blog Posts

IgniteTech Acquires Leading Knowledge Management Platform AnswerHub

Nov 16, 2022

IgniteTech Acquires Leading Knowledge Management Platform AnswerHub

IgniteTech today announced the asset acquisition of AnswerHub, Inc., a powerful knowledge management…

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How Quality Insights Give You a Competitive Edge

Nov 14, 2022

How Quality Insights Give You a Competitive Edge

When it comes to winning deals and retaining customers, access to market intelligence is everything.…

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7 Items to Track for Business Success

Oct 20, 2022

7 Items to Track for Business Success

As any marketing or sales professional will tell you, uncovering actionable insights to land or…

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IgniteTech ‘Turbo-Charges’ BryterCX, Journey Intelligence Industry with Predictive Analytics Capabilities

Sep 23, 2022

IgniteTech ‘Turbo-Charges’ BryterCX, Journey Intelligence Industry with Predictive Analytics Capabilities

IgniteTech today announced the integration of Iris InsightsTM into its BryterCX Journey Intelligence…

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How 3 Companies Handle Business Continuity and Emergency Communications

Sep 8, 2022

How 3 Companies Handle Business Continuity and Emergency Communications

No business continuity and disaster recovery plan is complete without emergency communications. In…

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4 Customer Service Approaches To Wow Millennials and Gen Zs

Jul 27, 2022

4 Customer Service Approaches To Wow Millennials and Gen Zs

Millennials and Gen Zs have unique preferences regarding customer experience. Learn the best…

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