MyAlerts

Conversational Commerce & Custom Alerts

Allow customers to tune into your site’s brands, categories and products to deliver perfect relevancy.

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IGNITETECH'S CORPORATE VISION

Where software goes to live

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COMPANY NEWS

IGNITETECH ACQUIRES LEADING KNOWLEDGE MANAGEMENT PLATFORM ANSWERHUB

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COMPANY NEWS

IGNITETECH ‘TURBO-CHARGES’ BRYTERCX, JOURNEY INTELLIGENCE INDUSTRY WITH PREDICTIVE ANALYTICS CAPABILITIES

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MyAlerts Solution Overview

Stop chasing your customers and let your customers chase you. With MyAlerts, customers can customize the type of marketing they receive based on what they want, including back-in-stock notifications.

Why MyAlerts?

Let your customers tune into your site
Turn your site into a channel guide that lets your customers subscribe to your brands, categories and products — making every page of your site subscribable and sticky.
Turn every event into a personalized alert
Turn everyday changes on your site into alerts. New product alerts, availability alerts or price change alerts will now be micro-campaigns that happen automatically.
Re-engage your customers 10x more
Deliver 100% relevant updates to your customers, which increases revisit rates and re-engages customers based on what they want and when they want it.

MyAlerts is available as part of the IgniteTech Unlimited Program via ESW Capital sister company Aurea.

MYALERTS IN ACTION

Wouldn't it be great if every customer could be a "segment of one" that made 100% of the things they got from you exactly what they wanted? Not only would your customers be delighted, but you would have real-time insights into exactly what products your online consumers want.

MyAlerts allows your customers to tune in to what they want from your site so that you can deliver the highest relevancy alerting.

TYPES OF ALERTS

Back In Stock Alerts: Capture intent on your out-of-stock products, and recapture revenue from past visitors
Wish List Alerts: Drive 10x higher customer engagement on your wish lists by adding alerting
Favorites Alerts: Add Favoriting to your site to drive Pinterest & Facebook like engagement on your site
Price Alerts: Capture purchase intent of the 98% of visitors who don’t buy, and cut margin erosion by 40%
New Item Alerts: Allow your customers to save searches on your site to get new product and posting alerts
Social Alerts: Stop paying high social retargeting costs and build direct to customer alerting
Registry Alerts: Allow gift givers to receive alerts on new products, price changes and back in stocks
Private Offers: Send targeted offers to customers who have opted in for alerts on specific products

MAJOR SITES THAT USE MYALERTS

We work with many of the top online retailers and sites in the industry who are letting their customers take the wheel. Let us help you delight customers and transform your customer relationships from one-way to interactive commerce in the connected economy.

HOME DEPOT CUSTOMER SUCCESS

Home Depot has used MyAlerts for over 3 years to power their out-of-stock alerting strategy, capturing millions of customers and driving millions per month in recaptured revenue

NEIMAN MARCUS CUSTOMER SUCCESS

Neiman Marcus Last Call uses MyAlerts to power their Designer alerts, where consumers can pick their favorite designers and get alerts when new products are clearanced for those designers.

Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

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