MyAlerts Solution Overview

Stop chasing your customers and let your customers chase you. With MyAlerts, customers can customize the type of marketing they receive based on what they want, including back-in-stock notifications.

Why MyAlerts?

  • Let your customers tune into your site
    Turn your site into a channel guide that lets your customers subscribe to your brands, categories and products — making every page of your site subscribable and sticky.
     
  • Turn every event into a personalized alert
    Turn everyday changes on your site into alerts. New product alerts, availability alerts or price change alerts will now be micro-campaigns that happen automatically.
     
  • Re-engage your customers 10x more
    Deliver 100% relevant updates to your customers, which increases revisit rates and re-engages customers based on what they want and when they want it.
MyAlerts is available as part of the IgniteTech Unlimited Program.
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MYALERTS IN ACTION

Wouldn't it be great if every customer could be a "segment of one" that made 100% of the things they got from you exactly what they wanted? Not only would your customers be delighted, but you would have real-time insights into exactly what products your online consumers want.

MyAlerts allows your customers to tune in to what they want from your site so that you can deliver the highest relevancy alerting.

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TYPES OF ALERTS

  • Back In Stock Alerts: Capture intent on your out-of-stock products, and recapture revenue from past visitors
  • Wish List Alerts: Drive 10x higher customer engagement on your wish lists by adding alerting
  • Favorites Alerts: Add Favoriting to your site to drive Pinterest & Facebook like engagement on your site
  • Price Alerts: Capture purchase intent of the 98% of visitors who don’t buy, and cut margin erosion by 40%
  • New Item Alerts: Allow your customers to save searches on your site to get new product and posting alerts
  • Social Alerts: Stop paying high social retargeting costs and build direct to customer alerting
  • Registry Alerts: Allow gift givers to receive alerts on new products, price changes and back in stocks
  • Private Offers: Send targeted offers to customers who have opted in for alerts on specific products
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MAJOR SITES THAT USE MYALERTS

We work with many of the top online retailers and sites in the industry who are letting their customers take the wheel. Let us help you delight customers and transform your customer relationships from one-way to interactive commerce in the connected economy.

HOME DEPOT CUSTOMER SUCCESS

Home Depot has used MyAlerts for over 3 years to power their out-of-stock alerting strategy, capturing millions of customers and driving millions per month in recaptured revenue

NEIMAN MARCUS CUSTOMER SUCCESS

Neiman Marcus Last Call uses MyAlerts to power their Designer alerts, where consumers can pick their favorite designers and get alerts when new products are clearanced for those designers.

NEW GENAI COPILOT FEATURE

MyAlerts CoPilot, powered by GenAI, is a personal assistant designed to offer advanced reporting insights directly within the MyAlerts Dashboard. By employing GenAI's natural language processing technology, MyAlerts CoPilot takes user queries in plain English and delivers insights through easy-to-understand visualizations.

BENEFITS
  • Time-Efficiency: Stakeholders can get the insights they need more quickly, without having to sift through detailed reports.
  • Accessibility: Lowers the barrier to entry for data analysis, making it accessible for individuals without a strong background in statistics or analytics.

Resources

MyAlerts Case Studies
MyAlerts Case Studies
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MyAlerts Support Services
MyAlerts Support Services
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MyAlerts Product Overview
MyAlerts Product Overview
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