Bespeak Solution Overview

Bespeak helps small and medium businesses harness the power of mobile to maximize existing customer relationships.

INTRODUCING CURBSIDE PICKUP

Increase in-person sales while quickly pivoting operations to limit in-store contact.

COMPLEMENTARY IGNITETECH UNLIMITED SOLUTIONS

Check out the solutions below, available free as part of your Bespeak subscription:

ResponseTek

Collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve customer experience in real time.

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Synoptos

Understand what’s transpiring in the media, identify pathways to influence key stakeholders and improve operational decision making.

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ENGAGE YOUR CUSTOMERS

  • Harness the power of mobile
    Build out your customer database of mobile phone numbers to create more opportunities for response, interaction and ROI.
     
  • Automatically send personalized text messages
    Showcase specials, events and new products to drive revenue and continually increase your engagement with customers.
     
  • Use rewards to increase order frequency
    Inspire your customers to visit more often while enabling them to redeem rewards easily — on their time and their terms.
     
  • Generate more reviews and higher ratings
    Automatically prompt customers to leave a review following an interaction for an automatic lift in response and review quality.
     
  • Find your sweet spot with robust reporting
    Use reports to identify what works and what doesn’t while optimizing for greater success and increased sales.
     
  • Get to the finish line faster with templates
    Use proven out-of-the-box messaging templates designed for your industry and customer profile for quicker results.

Resources

Bespeak Support Services
Bespeak Support Services
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Bespeak Consulting Services
Bespeak Consulting Services
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Blog Posts

IgniteTech Announces Hand.com Services Arm with Offering to Save Millions on Cloud Spend

Jun 1, 2021

IgniteTech Announces Hand.com Services Arm with Offering to Save Millions on Cloud Spend

The new brand for IgniteTech Services includes new Cloud Cost Optimization Service that offers…

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Work from Home Reimagined: Flexibility

May 24, 2021

Work from Home Reimagined: Flexibility

Remote work is here to stay, so you need to figure out how you can reform processes to increase…

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Work from Home Reimagined: Talent

May 10, 2021

Work from Home Reimagined: Talent

A permanent switch to a remote or hybrid workforce makes it possible to attract top talent from…

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Maintaining Location Data Is a Marathon, Not a Sprint

Feb 8, 2019

Maintaining Location Data Is a Marathon, Not a Sprint

With commitment, perseverance and the help of best-in-class local pages tools, brands can keep their…

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4 Simple Yet Costly Mistakes Brands Make With Their Local Pages

Jan 10, 2019

4 Simple Yet Costly Mistakes Brands Make With Their Local Pages

Here are four local page optimization and customer engagement missteps you should be keeping an eye…

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IgniteTech Acquires Digital Marketing And Search Industry Leader Placeable, LLC

Apr 21, 2017

IgniteTech Acquires Digital Marketing And Search Industry Leader Placeable, LLC

Ignite Technologies, a member of the ESW Capital group of companies, today announced that it has…

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