Bespeak Solution Overview

Bespeak helps small and medium businesses harness the power of mobile to maximize existing customer relationships.

INTRODUCING CURBSIDE PICKUP

Increase in-person sales while quickly pivoting operations to limit in-store contact.

COMPLEMENTARY IGNITETECH UNLIMITED SOLUTIONS

Check out the solutions below, available free as part of your Bespeak subscription:

FirstRain

Stay in the know with just-in-time sales & marketing intelligence to increase customer engagement and grow revenue.

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ResponseTek

Collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve customer experience in real time.

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ENGAGE YOUR CUSTOMERS

  • Harness the power of mobile
    Build out your customer database of mobile phone numbers to create more opportunities for response, interaction and ROI.
     
  • Automatically send personalized text messages
    Showcase specials, events and new products to drive revenue and continually increase your engagement with customers.
     
  • Use rewards to increase order frequency
    Inspire your customers to visit more often while enabling them to redeem rewards easily — on their time and their terms.
     
  • Generate more reviews and higher ratings
    Automatically prompt customers to leave a review following an interaction for an automatic lift in response and review quality.
     
  • Find your sweet spot with robust reporting
    Use reports to identify what works and what doesn’t while optimizing for greater success and increased sales.
     
  • Get to the finish line faster with templates
    Use proven out-of-the-box messaging templates designed for your industry and customer profile for quicker results.

Resources

Bespeak Support Services
Bespeak Support Services
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Bespeak Consulting Services
Bespeak Consulting Services
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Blog Posts

How Cloud-Based Systems Are Driving the Supply Chain

Nov 29, 2021

How Cloud-Based Systems Are Driving the Supply Chain

Cloud-based technologies are optimizing supply chains for better performance, lower costs and…

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The Challenge for Today’s Managers

Nov 16, 2021

The Challenge for Today’s Managers

Workforces are more dispersed than ever before. How can technology help managers reach their…

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Tapping Into the Voice of the Customer

Sep 17, 2021

Tapping Into the Voice of the Customer

To cater to your customers you need to understand their needs at a deep level. A Voice of the…

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Improving Your Customer Experience — The Right Way

Jun 16, 2021

Improving Your Customer Experience — The Right Way

76% of B2B buyers expect companies to understand their unique needs and personalize service. Are you…

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Maintaining Location Data Is a Marathon, Not a Sprint

Feb 8, 2019

Maintaining Location Data Is a Marathon, Not a Sprint

With commitment, perseverance and the help of best-in-class local pages tools, brands can keep their…

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4 Simple Yet Costly Mistakes Brands Make With Their Local Pages

Jan 10, 2019

4 Simple Yet Costly Mistakes Brands Make With Their Local Pages

Here are four local page optimization and customer engagement missteps you should be keeping an eye…

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