ANSWERHUB SOLUTION OVERVIEW

AnswerHub is built for developers and technical teams to efficiently capture and share their expertise. It allows your teams to focus on the business outcomes that matter the most while growing and building your brand's community.

Why AnswerHub?

  • Knowledge Hub: Topic and tag-enabled search makes finding content quick and easy for the user from within your central knowledge repository. This means your developers spend less time answering questions and more time developing.
     
  • Q&A Forum: Users can ask questions to subject-matter experts from within your community. AnswerHub's Expert Identification Engine ranks experts’ knowledge and highlights their answers to increase visibility. All Q&As are archived so users can find them later to encourage self-service and reduce repeat questions. With self-service issue resolution, you can save up to 35% on customer support while scaling developer engagement.
     
  • Ideation: Creators and power users have a forum where they can contribute ideas for future product development. This encourages community growth, instills a sense of ownership in your brand and motivates users to continue engaging with others on your brand's behalf.
     
  • Advanced Plugins and Theming Engines: AnswerHub is fully customizable to look and function as an extension of your brand. Meet brand guidelines without needing a developer or custom coding.​​​
#
KNOWLEDGE SHARING & COLLABORATION

AnswerHub’s platform enables your experts to be empowered to share insights and best practices across distributed developer and technical teams. It protects your institutional knowledge by getting it out of your experts' heads and making it available to everyone via one common knowledge base.

#
THE RIGHT ANSWER AT THE RIGHT TIME

AnswerHub’s platform gives all members of developer and technical teams immediate access to everything teams know in one consistent, accurate and up-to-date collaboration environment — eliminating common onboarding inefficiencies, increasing team productivity and ensuring everyone has access to correct information.​​​​​​

#
ON-DEMAND BEST PRACTICES AND INSIGHTS

AnswerHub’s platform enables highly distributed and global technical and non-technical teams to identify the right subject matter experts and the most up-to-date knowledge — anytime, anywhere.

#
GROW & CONNECT YOUR DEVELOPER & TECHNICAL COMMUNITIES

AnswerHub’s platform enables the growth of strong developer and technical team communities by keeping these critical enterprise stakeholders more connected, informed, and collaborative. The result? Developing and deploying your software solutions to your customers faster than ever.

SHARE KNOWLEDGE IN THE HUB

Find answers, comment on other questions, and grow the AnswerHub community.

Sign In

 

Resources

AnswerHub Solution Overview
AnswerHub Solution Overview
Download
AnswerHub Support Services
AnswerHub Support Services
Download
AnswerHub Consulting Services
AnswerHub Consulting Services
Download
PIXAR Success Story
PIXAR Success Story
Download
MSF Success Story
MSF Success Story
Download
GIRO Success Story
GIRO Success Story
Download
Large European Company Success Story
Large European Company Success Story
Download
RingCentral Success Story
RingCentral Success Story
Download
REFINITIV Success Story
REFINITIV Success Story
Download

Blog Posts

IgniteTech Announces Addition of Jive Software to Company’s Leading Solutions

May 3, 2023

IgniteTech Announces Addition of Jive Software to Company’s Leading Solutions

Jive Software joins IgniteTech’s product portfolio with an emphasis on new innovation

Read More
IgniteTech Unveils Next Wave of Digital Publication Innovation Features to Olive Software

Jan 26, 2023

IgniteTech Unveils Next Wave of Digital Publication Innovation Features to Olive Software

Newly-released features include a more robust delivery network and enhanced publishing capabilities.

Read More
New Year, New Updates for Xinet 2023.1

Jan 13, 2023

New Year, New Updates for Xinet 2023.1

You wanted, we delivered - find out what's new in Xinet and what you can expect from your DAM this…

Read More
IgniteTech Acquires Leading Knowledge Management Platform AnswerHub

Nov 16, 2022

IgniteTech Acquires Leading Knowledge Management Platform AnswerHub

IgniteTech today announced the asset acquisition of AnswerHub, Inc., a powerful knowledge management…

Read More
How Quality Insights Give You a Competitive Edge

Nov 14, 2022

How Quality Insights Give You a Competitive Edge

When it comes to winning deals and retaining customers, access to market intelligence is everything.…

Read More
Why Distributed Teams Are Undeniably Here to Stay

Nov 2, 2022

Why Distributed Teams Are Undeniably Here to Stay

Tired of hearing about the "new normal"? Find out why distributed teams and flexible working are one…

Read More

Speak with an IgniteTech Expert

Just complete this quick form and we'll connect you to the right people at IgniteTech who can help you.