AlterPoint

Network Management

Effectively manage network device configuration and backup.

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IGNITETECH'S CORPORATE VISION

Where software goes to live

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Cloud Cost Optimization

Other solutions are CRAP Disguised as a cloud cost-cutting tool.

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Acquisition Announcement

IGNITETECH EXPANDS CX SOFTWARE PORTFOLIO WITH ACQUISITION OF BRYTERCX ASSETS

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AlterPoint Solution Overview

AlterPoint is an on-premise network management tool. Its primary solution is Network Authority Automation, with two optional products: Enterprise CMDB (eCMDB) and Lifecycle.

Why AlterPoint?

Network Engineers use AlterPoint as an on-premise solution to change the configuration of routers, switches, repeaters, bridges and gateways, as well as to back-up the configuration of devices and create scripts to change configurations and manage security.

COMPLEMENTARY IGNITETECH UNLIMITED SOLUTIONS

Check out the solutions below, available free as part of your AlterPoint subscription:

AlertFind

Enterprise notifications to communicate important information, monitor responses and verify staff safety.

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Kayako

Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

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Sococo

Sococo is the online workplace where distributed teams come to work together each day, side-by-side.

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Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

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Consulting Services

Maximize the return on your investment with IgniteTech’s Consulting Services, an exclusive benefit for IgniteTech Platinum customers. From advisory and process consulting, through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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