Trade Expense and Billing Platform
Manage billing, payments, compensation, positions and client commission agreements across asset classes — including equities, futures, options, foreign exchanges and fixed income
Firm58 is a FinTech trade operations SaaS platform to manage billing, payments, compensation, positions and client commission agreements across asset classes — including equities, futures, options, foreign exchange and trade income. Solutions include automated invoicing for capital markets firms, market trading profit & expense analysis and trade compliance & surveillance.
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Services to Support Your Success
Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program includes three service tiers: Platinum, Gold, and Standard.
IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.
Among a total of 6 benefits, the Firm58 Platinum Support program includes:
- Always-On Support: Access to support 24×7, with Severity 1 issue response time in less than one hour
- Forever Upgrades: Maintain superior performance, stability and security of your IgniteTech solution to carry you forward for years and years without the requirement of paying new license fees for new versions
- Custom Reports: Our services team will define, develop and deliver customized reports on demand to support your critical business decision making, inform revenue decisions, and meet key compliance and audit requirements.
Maximize the return on your investment with IgniteTech’s Firm58 Consulting Services, an exclusive benefit for IgniteTech Platinum customers. From advisory and process consulting, through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.
Enterprise License Agreement
Integrate Market Intelligence Capability for Real-Time Competitive Insights on Markets, Strategy, and Competition
The Firm58 trade expense and billing platform now includes a business intelligence (BI) capability to provide personalized, on-demand access to market intelligence for analysts and strategists across trading firms. The new BI capability can be customized by individual employee to deliver personalized insights to every role in a firm that needs to stay informed about trends and key news for their focus area.
The solution expansion is available via the IgniteTech customer benefit ELA program, IgniteTech Unlimited, which offers Firm58 customers licenses, including support services. By leveraging the Unlimited program, IgniteTech customers add new capabilities, displace existing software costs and address ― at no cost ― additional service requirements for their organization’s IT, marketing, sales, finance and compliance teams.
Speak with an IgniteTech Expert
To learn more about how to ignite better business performance with IgniteTech’s solutions & services, please request a meeting with an IgniteTech Customer Success Manager.