Recent news and our blog — delivering thought leadership you can use
How to build a strong customer culture in your company
Dec 23, 2023
Explore the essentials of building a strong customer culture in our latest blog post. Learn the significance of aligning organizational KPIs with customer outcomes and discover the power of using data-driven customer insights to influence key business decisions. We also discuss the importance of inclusive training and resource provision for a customer-centric approach. This article is a must-read for businesses aiming to foster customer loyalty and drive growth in a customer-focused marketplace.
IgniteTech Expands CX Software Portfolio With Acquisition of BryterCX Assets
Jan 27, 2022
IgniteTech today announced that a definitive agreement has been signed by all parties for the acquisition of certain assets of BryterCX, a provider of end-to-end customer journey solutions that take customer experience (CX) to the next level.