IgniteTech ‘Turbo-Charges’ BryterCX, Journey Intelligence Industry with Predictive Analytics Capabilities
Sep 23, 2022

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4 Customer Service Approaches To Wow Millennials and Gen Zs
Jul 27, 2022

Millennials and Gen Zs have unique preferences regarding customer experience. Learn the best customer service approach to engage these unique customers.

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IgniteTech Expands CX Software Portfolio With Acquisition of BryterCX Assets
Jan 27, 2022

IgniteTech today announced that a definitive agreement has been signed by all parties for the acquisition of certain assets of BryterCX, a provider of end-to-end customer journey solutions that take customer experience (CX) to the next level.

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Tapping Into the Voice of the Customer
Sep 17, 2021

To cater to your customers you need to understand their needs at a deep level. A Voice of the Customer strategy can get you there.

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Improving Your Customer Experience — The Right Way
Jun 16, 2021

76% of B2B buyers expect companies to understand their unique needs and personalize service. Are you able to meet that demand?

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Maintaining Location Data Is a Marathon, Not a Sprint
Feb 8, 2019

With commitment, perseverance and the help of best-in-class local pages tools, brands can keep their data clean and pave the way for more foot traffic than ever before.

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