Marketing

Digital Publishing & Archiving

Automatically transform your print-first content into rich, interactive online content that can be delivered to your audience through multiple channels

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Olive Software

Olive Software is a digital publishing SaaS platform to transform print-first content into rich, interactive online content. It can be custom-configured with various modules to meet your specific requirements.

Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the Ignite Customer Support Program. The program includes three service tiers: Platinum, Gold, and Standard.

Ignite’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

Among a total of 11 benefits, Platinum Support includes:

  • Solution Health Check: Rigorous program assessment to review and evaluate key indicators of health related to usage of the Olive Software platform. Ignite assesses your publications to improve audience engagement, advertising effectiveness, and subscriber growth.
  • Managed Upgrades: Our team of experts will develop and execute a customized project plan to upgrade your implementation to the latest Olive Software release ensuring a smooth and easy upgrade transition.
  • Skin Configuration: Enhance your ePublications look and feel through rebranding, recoloring and adjustments in order to improve your reader’s online experience and to help further engage and grow your audience. Our team of experts handles the administrative work of updating your Olive skins allowing you to focus your time and resources on the quality of your publication, driving audience growth and increasing user engagement.
  • Expert Access: Gain access to an expert solution consultant to answer your most pressing questions about the product and its features. Participate in focused coaching session for new team members on specific topics of interest.

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Consulting Services

Maximize the return on your investment with Ignite’s Olive Software Consulting Services. From advisory and process consulting through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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Enterprise License Agreement

Increase Audience Engagement with User-Generated-Content (UGC) Capabilities

The Olive Software digital publishing platform now includes user-generated capabilities to increase audience engagement in publications and on websites. The new UGC functionality provides the ability to embed subscriber-generated images for news and article enrichment and websites, that are sourced through social media sites.

The new capability is available via the Ignite customer benefit ELA program, Prime, which offers Olive customers licenses, including support services at your current support level. Leveraging the Prime program, Ignite customers add new capabilities, displace existing software costs, and address – at no cost – additional service requirements for their organization’s IT, marketing, sales, finance, and compliance teams.

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Learn how Olive customers can add UGC capabilities via Ignite Prime program

Speak with an Ignite Expert

To learn more about how to ignite better business performance with Ignite Technologies’ solutions & services, please request a meeting with an Ignite Customer Success Manager.