Business Intelligence Analytics

Just-in-time analytics and sales and marketing intelligence, designed to ensure you’re in the know, increase customer engagement and grow revenue

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FirstRain is a powerful customer and industry business insights SaaS solution that integrates into your CRM and is available via web and mobile app.

Benefits of FirstRain

  • Drive GTM and account planning with market-centric analytics, and real-time competitive insights on customers, markets, strategy and competition
  • Deliver meaningful detailed market trends and product insights to uncover new business opportunities before the competition
  • Equip sales teams with personalized real-time insights on accounts, territories and verticals 
  • Integrates with CRM and enterprise collaboration platforms for seamless adoption across entire team
  • Breakdown silos among departments and functions to become a more streamlined and efficient enterprise
Collaborate, get smarter, and win with Ignite's FirstRain solution.

Customer Success

Dun & Bradstreet Case Study

Learn how Dun & Bradstreet uses FirstRain to provide real-time, relevant web and social analytics to customers via D&B apps.

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Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the Ignite Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. Ignite’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

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Consulting Services

Maximize the return on your investment with Ignite’s FirstRain Consulting Services. From advisory and process consulting, through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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Learning Center

For FirstRain user training please see our interactive FirstRain User Guide.


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Speak with an Ignite Expert

To learn more about how to ignite better business performance with Ignite Technologies’ solutions & services, please request a meeting with an Ignite Customer Success Manager.